Archives: FAQs

17.10.2022

I have a disability. Can I volunteer with TÅ· Hafan?

Yes. We’re positive we’ll have a role for you. Just let us know about your disability and needs when you apply online, or chat to us and we’ll start to explore how we can best support you as a volunteer.
17.10.2022

I’m a refugee. Can I volunteer?

Yes. Everyone who has refugee status in the UK can volunteer at TÅ· Hafan and support our work.
17.10.2022

I am an asylum seeker. Can I volunteer?

Yes. If you’re applying for asylum in the UK, you can still volunteer at Tŷ Hafan.
17.10.2022

Will I need to undergo a Disclosure and Barring Service (DBS) check?

We’re committed to taking care of all the people we support and our employees and volunteers, as well as Tŷ Hafan as a whole. This is why we sometimes need to carry out DBS checks for some of our roles,...
17.10.2022

Do you ask for references? 

If you want to regularly volunteer for TÅ· Hafan, we’ll ask you to provide details of two referees. But we don’t need to obtain references if you decide to volunteer at one-off events or you’re a volunteer from a corporate...
17.10.2022

I’d like to volunteer but I’m not sure if I will have the right skills? 

Don’t worry. We’re positive we have a role for you that will suit your interests and skills set. Also, please remember that you will not be expected to do any task without full training and support.
17.10.2022

What’s the difference between volunteering and work experience at TÅ· Hafan?

Work experience at Tŷ Hafan is only available in our shops and in our offices. It’s typically for people starting on a career path or who want to do something to enhance their current career. Work experience is usually unpaid...
17.10.2022

Can I volunteer with a friend?

Yes, as long as your applications are successful and suitable roles are available at the same times you both want to volunteer.
17.10.2022

If I start in a role and don’t like it, can I change roles?

Of course. If you want to try something different, let us know and we can discuss other suitable roles that may be available.
17.10.2022

Can I choose what area I volunteer in or the event I volunteer for?

Yes, we have opportunities in many communities and at a wide range of events. You can find out about where roles are available on our current vacancies page, or you can contact us at volunteering@tyhafan.org or 029 2053 2254 to discuss your...
17.10.2022

I used to be a TÅ· Hafan volunteer but then I left. Can I volunteer again?

We know there are many reasons why a volunteer may decide to leave and later wish to return. If this is the case with you, please get in touch with us at volunteering@tyhafan.org or on 029 2053 2254. We can then...
17.10.2022

Can I apply for multiple roles?

Yes, you can apply for and carry out multiple roles, such as volunteering in a shop and volunteering at an event. This means you may be contacted by more than one person after you make your initial enquiry.