Ty Hafan

Volunteer handbook

volunteering for tŷ hafan 

About Tŷ Hafan volunteers

We understand that this current situation is a worrying time for us all and while there continues to be an unprecedented level of disruption to daily life, we are working hard across the charity to ensure that we are there for our volunteers, staff and supporters. We want to say a big thank you to all of our volunteers for sticking by us during this difficult time. We can appreciate that volunteering across the charity looks very different and we want to re-assure you that we are doing everything that we can to ensure that when you return to volunteer with us, you are happy and comfortable that we are looking after you when you are volunteering.

Please check out our Frequently Asked Questions section to read more about volunteering during COVID-19 and how we are protecting our volunteers.

If you are feeling isolated or alone please visit www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/ where there are fantastic tips to help you through this difficult time. Stay safe and we hope to see you all very soon.

Volunteer handbook

Why volunteer?

People choose to volunteer for a variety of reasons. For some, it offers the chance to give something back to the community or make a difference to the people around them. For others, it provides an opportunity to develop new skills or build on existing experience and knowledge.

Our volunteers are integral to our charity and are supporting in so many different ways. Our volunteers are incredible people and work tirelessly to help enable Tŷ Hafan to continue taking care of Welsh children and their families.

Tŷ Hafan has around 500 volunteers who carry out a huge range of activities, from supporting the hospice’s care services, hospice gardens, volunteering in shops, at events, in our head office, becoming part of the corporate or fundraising teams, or distributing and servicing collection boxes, in our lottery and handcrafted department. Some volunteers just give a few hours of their time on a one off basis, whilst others commit themselves to months and years of support.

With busy lives, it can be hard to find time to volunteer. However, the benefits of volunteering can be enormous. The right match can help you to find friends, connect with the community, learn new skills, and even advance your career.

Why not contact us at volunteering@tyhafan.org to have a chat about the many vacancies that we have, safe in the knowledge that your volunteering contribution however big or small will make a difference to the lives of children and young families with life-limiting illnesses and their families.

The benefits of volunteering:

  • Improves your self-confidence, wellbeing and self-esteem;
  • Helps you meet new people and make new friends;
  • Helps you to become an active member of your community;
  • Can introduce you to new challenges and learn new skills;
  • Values and uses your existing knowledge and expertise;
  • Can lead you to a new career path and improves your CV if job hunting.
  • Volunteering offers vital help to people in need, worthwhile causes, and the community, but the benefits can be even greater for you, the volunteer.

volunteer info icon
Our volunteers have provided approximately 125,324 recorded hours in one year!

Every hour of volunteering generates funds towards helping the Tŷ Hafan children and their families.

current volunteer vacancies

Ways to volunteer

We have many volunteer roles for you to choose from. No matter how much time you are able to give or where you are based, there will be something that suits you. Some of our roles include:

Team Tŷ Hafan Volunteers

  • Retail shop volunteering
  • Admin/Reception volunteering
  • Crafts volunteering
  • Play volunteering
  • Care volunteering
  • Collection box
  • Ambassador
  • Events

Why volunteer for us?

Join our team of amazing volunteers today and you will: 

  • Learn new skills and gain valuable experience 
  • Be part of a friendly team, giving you the opportunity to meet new people and make friends 

You don’t need any experience to volunteer

You just need to be motivated, hardworking and enjoy working as part of a team. There are many different roles you can choose from and there's also no minimum time commitment.

We currently have approximately 500 active volunteers across Wales
volunteer wales ty hafan

How do I become a volunteer?


current volunteer vacancies


Can't find what you're looking for?

Have any questions or can't find what you're looking for? Contact us at volunteering@tyhafan.org or 02920 532 308.