Archives: FAQs

21.10.2022

If my interview is successful, when can I start my new role?

We’ll discuss and agree a start date with you when we verbally offer you the role. If you’re joining our care team, we’ll complete your pre-employment checks before agreeing a start date with you. We’ll send you an offer letter...
21.10.2022

What is a competency-based interview?

A competency-based interview is a way of evaluating if a candidate’s skills and competencies align with the essential requirements of the role outlined in the person specification. Competency-based interviews work on the principle that past performance is the best predictor...
21.10.2022

What is the interview process?

All candidates will undertake at least one interview with competency-based questions. Other assessments may also be used as part of the interview process. If you’re successful in securing an interview, you’ll receive full details about the interview and assessment process....
21.10.2022

I have further questions about applying, who do I speak to?

Our People Services team will be happy to chat with you and answer any further questions you may have about the role you’re interested in, our application process or and what it’s like to working at Tŷ Hafan. You can...
17.10.2022

I have a disability. Can I volunteer with Tŷ Hafan?

Yes. We’re positive we’ll have a role for you. Just let us know about your disability and needs when you apply online, or chat to us and we’ll start to explore how we can best support you as a volunteer.
17.10.2022

I’m a refugee. Can I volunteer?

Yes. Everyone who has refugee status in the UK can volunteer at Tŷ Hafan and support our work.
17.10.2022

I am an asylum seeker. Can I volunteer?

Yes. If you’re applying for asylum in the UK, you can still volunteer at Tŷ Hafan.
17.10.2022

Will I need to undergo a Disclosure and Barring Service (DBS) check?

We’re committed to taking care of all the people we support and our employees and volunteers, as well as Tŷ Hafan as a whole. This is why we sometimes need to carry out DBS checks for some of our roles,...
17.10.2022

Do you ask for references? 

If you want to regularly volunteer for Tŷ Hafan, we’ll ask you to provide details of two referees. But we don’t need to obtain references if you decide to volunteer at one-off events or you’re a volunteer from a corporate...
17.10.2022

I’d like to volunteer but I’m not sure if I will have the right skills? 

Don’t worry. We’re positive we have a role for you that will suit your interests and skills set. Also, please remember that you will not be expected to do any task without full training and support.
17.10.2022

What’s the difference between volunteering and work experience at Tŷ Hafan?

Work experience at Tŷ Hafan is only available in our shops and in our offices. It’s typically for people starting on a career path or who want to do something to enhance their current career. Work experience is usually unpaid...
17.10.2022

Can I volunteer with a friend?

Yes, as long as your applications are successful and suitable roles are available at the same times you both want to volunteer.