Support for families

We understand how difficult it is to have conversations about end-of-life care. But sensitively and respectfully, our care and family support teams can work with you to plan the very best end-of-life care for your child and your family.

Our aim is to get to know every child and their family members so we can identify and meet their all-round needs as much as possible.


Someone to talk to

We offer a listening ear, therapies and a range of other emotional support to children with a life-shortening condition, their parents and their siblings. 

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Practical support and advocacy

We provide expert practical support and advocacy to make life simpler for you, improve your family’s quality of life and ensure you don’t feel alone. 

Bereavement support

Our expert family support practitioners can provide tailored support to members of your family to help them grieve and cope with their loss. They can also refer you and your family members to professional counselling support, if this is ever required.  


Supporting young people

We have exclusive areas in our hospice, providing tailored activities and events, as well as support group specifically for adolescent siblings. A transition nurse is also dedicated to supporting young people aged 14 to 25.

Other ways we support families

Crisis and emergency respite stays

There may be times when your child’s care needs are more complex and demanding or perhaps a family situation means you need some additional support. If this is the case, we will do our best to offer you a short respite stay.

Therapy and sensory play support

Our range of therapies include music therapy, play therapy, physiotherapy, occupational therapy and complementary therapies such as massage and aromatherapy. 

Symptom Management

Our expert care professionals are highly trained at managing pain and other symptoms that children with a life-shortening condition may experience.